Flyers Up LLC — Privacy Policy
This Privacy Policy describes how Flyers Up LLC (“Flyers Up,” “we,” “our,” or “us”) collects, uses, shares, and protects information when you use the Flyers Up platform.
1. Information We Collect
1.1 Information You Provide
- Name, email address, phone number
- Profile details, messages, reviews, listings
- Uploaded documents (e.g., licenses, certifications)
1.2 Information Collected Automatically
- Device and usage data, logs, IP address
- Approximate location inferred from IP
- Analytics and performance data
1.3 Location Data
- Approximate location may be inferred from IP
- Precise location is collected only with your explicit device permission
2. Cookies & Tracking Technologies
We use cookies and local storage for authentication and session management, platform functionality, analytics, performance, and security. You may control cookies through device or browser settings; however, some features may not function properly if cookies are disabled.
3. How We Share Data (Categories)
- Payments: Stripe (payment processing and payouts)
- Hosting/Auth/Database: Supabase (authentication and data storage)
- Email Delivery: transactional communications
- Analytics & Logging: performance, reliability, fraud prevention, and security monitoring
- Legal/Compliance: where required by law, legal process, or to protect rights, safety, and integrity
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
4. Your Rights
You may request access, correction, or deletion of your information by contacting hello.flyersup@gmail.com. We will respond within 30 days, subject to legal and operational limitations. We may require verification of your identity before fulfilling requests.
5. Data Retention
We retain information as follows (unless longer retention is required by law, tax, accounting, dispute resolution, or security needs):
| Data Type | Retention |
|---|---|
| Account data | While account is active |
| Booking & payment records | 7 years |
| Support communications | As needed for operations |
6. Security
We implement reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls, and monitoring. No system is 100% secure. We will notify users of data breaches as required by applicable law.
7. California & International Users
California residents may have rights under CCPA/CPRA. Data may be processed and stored in the United States. International users consent to cross-border data transfers.
8. Children’s Privacy
The Platform is not intended for individuals under 18, and we do not knowingly collect information from children.
9. Changes
We may update this Privacy Policy from time to time. Continued use of the Platform after changes indicates acceptance.
10. Contact
Flyers Up LLC — hello.flyersup@gmail.com
Mailing Address: c/o Registered Agent (mailing address on file)