Flyers Up LLC — Privacy Policy

This Privacy Policy describes how Flyers Up LLC ("Flyers Up," "we," "our," or "us") collects, uses, shares, and protects information when you use the Flyers Up platform. By using the Platform, you consent to the practices described in this policy.

Section 1 — Information We Collect

1.1 Information You Provide

• Account information: name, email address, phone number, password
• Profile details: photos, bio, service descriptions, business information
• Payment information: processed by Stripe; we do not store full card numbers
• Communications: messages, reviews, support tickets
• Uploaded documents: licenses, certifications, insurance certificates

1.2 Information Collected Automatically

• Device and usage data: device type, operating system, browser
• Log data: IP address, access times, pages viewed
• Approximate location inferred from IP address
• Analytics and performance data

1.3 Location Data

Precise location is collected only with your explicit device permission when you enable location-based features. Approximate location may be inferred from IP address for security and regional customization.

Section 2 — Cookies and Tracking Technologies

We use cookies and local storage for: authentication and session management; platform functionality; analytics and performance; security and fraud prevention. You may control cookies through device or browser settings; however, some features may not function properly if cookies are disabled. We do not use cookies for cross-context behavioral advertising.

Section 3 — How We Use Data

We use collected information to:

• Provide, operate, and improve the Platform
• Process payments and payouts
• Authenticate users and prevent fraud
• Communicate with you about bookings, account, and support
• Enforce our terms and policies
• Comply with legal obligations

Section 4 — Third-Party Services

• Payments: Stripe (payment processing, payouts, Connect)
• Authentication & Database: Supabase (auth, data storage)
• Hosting: Vercel or similar (application hosting)
• Email: Transactional communications
• Analytics: Performance, reliability, fraud prevention
• Legal/Compliance: Where required by law or to protect rights and safety

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Section 5 — Data Retention

We retain information as follows (unless longer retention is required by law):

Section 6 — Your Rights

You may request access, correction, or deletion of your information by contacting support@flyersup.app. We will respond within 30 days, subject to legal and operational limitations. We may require verification of identity.

California (CCPA/CPRA): California residents may have additional rights, including the right to know, delete, correct, and opt out of sale (we do not sell personal information).

International (GDPR-style): Users in certain jurisdictions may have rights to access, rectification, erasure, restriction, portability, and objection. Data may be processed in the United States; international users consent to cross-border transfers.

Section 7 — Security

We implement reasonable administrative, technical, and physical safeguards, including encryption in transit, access controls, and monitoring. No system is 100% secure. We will notify users of data breaches as required by applicable law. See our Data Security Policy for additional detail.

Section 8 — Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have collected such information, please contact us.

Section 9 — Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last Updated" date. Continued use after changes indicates acceptance.

Section 10 — Contact

Flyers Up LLC — support@flyersup.app

Mailing Address: c/o Registered Agent (mailing address on file)