Refund Policy

Cancel at least 24 hours before the scheduled service time to be eligible for a refund of the service amount paid, excluding Fees. Platform Fees are non-refundable except where required by law.

Cancellations within 24 hours may result in a partial refund or no refund, depending on our then-current policies and what was disclosed at checkout.

Customer no-show: no refund (except where required by law). Pro no-show: you may receive a refund or credit.

Report disputes within 7 days of service completion. Approved refunds (if any) are returned to the original payment method unless otherwise required by law or Payment Processor rules.